FAQs

1. How long does it take to process my order?
Orders are usually processed within 1-3 business days (excluding weekends and holidays). Once processed, you’ll receive a shipping confirmation with a tracking number.

2. How long will delivery take?

• Standard Shipping: 3-6 business days

• Expedited Shipping (if selected): 1-3 business days
  Delivery times are estimates and may vary depending on the carrier.

3. Do you offer international shipping?
Currently, we only ship within the United States.

4. How can I track my order?
Once your order ships, you’ll receive an email with a tracking number and a link to track your package directly with the carrier.

5. What is your return policy?
You can request a return within 14 days of receiving your order. Items must be unused, in the original packaging, and in the same condition as received. Please see our Refund Policy for full details.

6. Can I cancel my order?
Orders can be canceled before they are shipped. Once shipped, the order must be returned for a refund. Please see our Cancellation Policy for more details.

7. How can I contact customer support?
You can reach us via:

• Email: support@ventagia.shop

• Phone: +1 716-750-9358
  Our business hours are Monday – Friday, 9:00 AM – 6:00 PM (EST).

8. Are my payment details secure?
Yes! We use SSL encryption to protect your payment information, and we do not store your credit card details on our servers.