Cancellation Policy

At Ventagia.shop, we understand that sometimes you may need to cancel an order. Please review our cancellation terms below:

1. Order Cancellation

• You can cancel your order before it has been shipped.

• To cancel, contact our support team immediately at support@ventagia.shop or call +1 716-750-9358 with your order number.

2. Orders Already Shipped

• If your order has already been shipped, it cannot be canceled.

• You may return the item for a refund once it is delivered, in accordance with our Refund Policy.

3. Refunds for Canceled Orders

• If your cancellation is approved before shipping, a full refund will be issued to your original payment method within 7-10 business days.

4. Non-Cancelable Items

• Personalized or custom-made items cannot be canceled once the order is confirmed.

We recommend contacting our team as soon as possible if you wish to cancel your order, and we will do our best to assist you promptly.